Order Status
You can find all your orders in the section ''[Orders](https://airgateway.crisp.help/en/article/orders-tab-qosxg3/)'' in Bookingpad and see the status of each order on the right hand side.
To look for a status that is not displayed at the top of the order list, go to the Search and filter by "Status".
On Hold - order was booked on hold, not issued yet
Ticketed - order was issued
Voided - order was voided according to the airline policy and is invalid
Canceled - order was canceled
Started - flight(s) have been started but not completed yet
Completed - all flights in the order were completed
Expired - TTL has expired, order was not issued
Blocked - order was blocked due to an external change that was done outside the Bookingpad environment. Further changes/actions are not possible in BP and must be done directly at the airline.
Unused - order was not flown
Issuing - order has been paid but no tickets issued yet
To look for a status that is not displayed at the top of the order list, go to the Search and filter by "Status".
On Hold - order was booked on hold, not issued yet
Ticketed - order was issued
Voided - order was voided according to the airline policy and is invalid
Canceled - order was canceled
Started - flight(s) have been started but not completed yet
Completed - all flights in the order were completed
Expired - TTL has expired, order was not issued
Blocked - order was blocked due to an external change that was done outside the Bookingpad environment. Further changes/actions are not possible in BP and must be done directly at the airline.
Unused - order was not flown
Issuing - order has been paid but no tickets issued yet
Updated on: 20/03/2024
Thank you!