When leaving the addition of Seats and Services or Rebooks and Upgrades with the payment option as On-Hold, or when there was a problem while processing a payment.

Leave changes On-Hold

Providers that support the option to not pay for Seats, Services, Rebooks or Upgrades instantly and leave then On-Hold will have this option as a Payment method while adding them to a ticketed order.

Once added as On-Hold the item will be shown as a Pending Payment when clicking the button at the bottom of the order, where you can see the details again and proceed with it's payment.

The payment of pending items have a time limit, once it's over the itmes will disappear from the list.

Multiple items can be left as On-Hold and they will continue to be added to the Pending Payments list to be payed simultaneously.

Problem while processing a payment

If there was an issue while processing a payment, the Pending Payments button at the bottom of the order will be shown with the item that couldn't be payed inside.

Updated on: 04/06/2024