Articles on: BP Servicing

Order Rebook - Itinerary Changes

Where to make changes

In case you want to make changes in the order such as date or airport, click on the option Order Rebook at the bottom of the order page.

In case you have several segments in your order, you will see a window below the route saying 'Keep segment'. If you don't want to make changes in this segment, leave it as it is and continue to the segment that you want to change.

If there is only one segment in the order, you will see a window saying 'Change segment'.

What can be changed

Most providers allow date changes, several allow also the change of origin/destination airport.

Date Change

Click on the calendar icon and select a new date.
Search and select a new flight from the offer.

Airport Change

Click on the airport you want to change (either origin or destination) and type the new airport code into the field below.
Search and select a new flight from the offer.

Started orders

Once the order has a 'started' status, meaning one segment was already flown, the segment selector is disabled and the change cannot be made. For such cases you need to contact the airline directly.

Select the new offer

After clicking on 'Search' you will get new fights offered.

Select the new offer and continue to the payment to finalize the rebook.

Updated on: 05/06/2024

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