Passengers (PAX)

• Passenger Documents

  Add documents Use the button 'Add document' found below the passenger details in the PAX section when creating new order. The number of documents is not limited, you may add as many as you need.  Document Type You can select from various document types, such as Passport, VISA, Green Card, Redress, RUC, CUIT, ... (https://storage.crisp.chat/users/helpdesk/website/b8944Few readers

• Frequent Flyer Number (FFN)

  Where to add a frequent flyer On Order Create The passenger's frequent flyer number can be added during the booking process when creating an order. The option for FFN can be found below the details of the passenger in the 2nd step "PAX". Post booking in "Change Passenger Data" In case you forgot to insert FFN on order creation, you can add it post booking via the button 'Change Passenger DataFew readers

Special Fares

• Special Fares per Airline

  Unlock exclusive airline content for your agency using BookingPad's 'Preset' function. Easily create templates for various fare types to access Special Fares per airline: IberiaPopular

• Shopping Presets

  Unlock exclusive airline content for your agency using BookingPad's 'Preset' function. Easily create templates for various fare types to access Special Fares by defining: Preferences: Negotiated, marine, tour operator fares, and more PTCs Qualifiers: Account IDs or promo codes Preferred airlines Effortlessly customize your content to match your agency's needs. How to set up Presets All agents inside the same agency will have access to the samePopular

• Special Fares

  Special fares include negotiated, private, or tour operator fares, … that are not publicly available and can be accessed through BookingPad's 'Preferences' in the Presets section. Accessing Special Fares First of all, the airline must load the special fares for the PCC that you use with AirGateway. In case the fares can be receivedFew readers

Remarks

• Remarks

  What are remarks Remarks include details that serve for the internal purposes (e.g. accounting, invoicing) of the agency. They work similarly as on GDS and can be exported to mid/back office via AIR or MIR files. We support two scenarios of remarks: Booking remarks If you want to use remarks during the booking process, you need to firstly confirm to AirGateway which remarks template you want to have available. The template can be fully customized depending on the details you need. TheFew readers

Shop Filters

• Special Discounts

  Designed for residents in Spain who are entitled to special discounts from the government. How to use Special discounts Click on the option "Special discounts" and select the discount type: Resident discount - specify the location. Family discount - specify the amount of children. Search and select one of theFew readers

Reservation

• On Hold Orders

  Create On Hold Order Most of the airlines provide an option to make on hold bookings that do not require an instant payment. On hold order is a pending order that has not been issued nor paid yet and will expire after a certain time period. Many travel agents use this option since they can first send the offer to the passenger, and after his approval, they can proceed with issuing and payment. You can check which airlines offer on hold bookings in the section Airlines, column Booking on thiSome readers

• Payment Methods

  When issuing a booking, you will be required to provide a form of payment in the Fill payment data form. There are 2 types of payment you can choose from. None Leaving the payment method as "None" will allow you to Book On hold, but not issue the tickets. Agency Cash This payment method enables the agency to pay with their BSP which is processed by the airline. Credit/DeFew readers

• Shop Errors

  To better understand why a provider is not returning results after a search click on the arrow to view in detail the error returned by the provider.Few readers